Keith S. Jeffers is the President and Principal Consultant of Employment Matters Consulting. A former Assistant Deputy Minister in the province of British Columbia and an award-winning EDI strategist, Keith has helped corporations become more open, accessible and diverse since 2001. He brings an organizational wisdom acquired from his more than twenty-five years of successful experience in senior management, employment equity compliance, anti-racism, diversity and inclusion, change management, and strategic human resources management. An experienced consultant, with a background that includes KPMG and international consulting, Keith has worked successfully in Canada, the U.S., the Caribbean, Guyana and South Africa. He is an acknowledged subject matter expert in employment equity compliance, anti-racism and diversity and inclusion.
In his practice, Keith has conducted innumerable in-depth diagnostic interviews with Canada’s workforce about racism, equity, diversity, engagement and exclusion in the workplace. He has reviewed scores of employment policies and practices. His client corporations, their employees and bargaining agents are representative of a wide range of industries, corporate cultures, occupations, geographical and economic regions and provinces across Canada. In this way, Keith has acquired considerable knowledge about the diversity/employment equity environment across the nation, the barriers to inclusion, and strategies and initiatives that best promote anti-racism, diversity and inclusion. He uses this knowledge and his expertise to help his clients develop and achieve their anti-racism, equity/diversity goals: meet the ongoing compliance requirements of the Federal Contractors (FCP) and Legislated Employment Equity Programs (LEEP): strengthen their HR policy and program infrastructure and employer branding; and to improve diversity sourcing and talent acquisition strategies. He engages his clients in tough conversations about race, disability, gender, homophobia and other barriers to their organizational effectiveness. Keith has worked with some of his client organizations to develop and implement AODA accessibility standards. EMC helps organizations build inclusive and engaged work cultures.
As a public service executive Keith was a key architect of employment equity and diversity in the Ontario Public Service, Canada’s second largest employer. There he designed and led the enterprise-wide review of employment systems in all ministries, agencies, boards and commissions. As senior Assistant Deputy Minister in British Columbia he managed 4 branches and 70 staff and was responsible for the strategic management of Staffing, Corporate HR Policy & Planning, Employee Learning, Employment Equity and Workforce Diversity for a workforce of 40,000. He engaged in strategy development, policy formulation and decision making that impacted workforce adjustment strategies for the province. Keith shaped and project managed British Columbia’s Public Service Renewal Strategy that was designed to modernize and strengthen its human resources management systems.
Keith taught human resources and change management to business executives and college and university students. He was an instructor in Human Resources at Sheridan College, Oakville and Brampton campuses. He guest lectured at York University, Ontario; University of Victoria, British Columbia and the University of the West Indies, Barbados campus.
Keith’s primary focus is on the design of organizational systems that enable and sustain systemic change and, on the coaching and mentoring of executives to help them manage the complexities of anti-racism and EDI change.